policies

Shipping

For large orders of multiple items, orders requiring more than one box, or oversized items and furniture, please email for a shipping estimate prior to placing your order. Shipping prices quoted with the shopping cart feature are for FedEx Ground in the continental United States only. For orders outside the continental U.S., please contact us prior to your order for shipping estimates. We can also ship via USPS but prefer not to ship via USPS, due to their more complicated insurance claims process and settlement policies.

Condition

Because your satisfaction is important to us, we guarantee our merchandise to be as described.

We have been dealing in vintage items for nearly 20 years and make every effort to describe an item’s condition thoroughly and accurately. However, most of the items that we offer for sale are 50 years or older and are mass manufactured, thus will show some age appropriate wear and/or minor factory imperfections. We will note any conditions regarding wear and factory imperfections that we deem to be distracting or more noticeable than average. Feel free to ask specific questions regarding an item’s condition or request additional photos should you have specific concerns not addressed in the product’s individual description. We are familiar with many of our regular clients’ preferences regarding condition, but whether or not we have worked with you before, please do not hesitate to express your preferences regarding the condition of items you collect. If you are dissatisfied upon receiving the item, you may return it to us, shipped fully insured, within five (5) business days after receiving it with our signature/sticker intact and with immediate prior notification. The signature/sticker MUST be on the returned item. We will refund the cost of your order less shipping costs. All items are shipped FedEx Ground, fully insured – please provide a FedEx shippable address.

 

Sales Tax

All Kentucky residents are required to pay 6% sales tax on your purchase or a resale number is required. Please contact us if you have a resale number or if you need more information.